Privacy Policy

Last updated: June 2026

Draft for review. This policy is a working draft prepared by Brandstart. Before going live, Harky Sparkles Windows should confirm the business's registered name and address, the contact email, and any analytics or marketing tools in use, and have the final wording checked.

This Privacy Policy explains how Harky Sparkles Windows ("we", "us", "our") collects and uses your personal information when you contact us or use this website. We are committed to protecting your privacy and handling your data in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.

Who we are

Harky Sparkles Windows is a window, gutter and roof cleaning business based in Kilkenny, Ireland, serving Kilkenny and the surrounding counties. For any questions about this policy or your personal data, contact us on 089 400 2587 or by email at hello@harkysparkles.ie (email to be confirmed). We are the data controller for the information described below.

What information we collect

We only collect the information we need to give you a quote and carry out the work you ask for:

Contact details you give us through the quote form, by phone, by text or by WhatsApp: your name, phone number, and the town or Eircode of the property.
Service details: the type of cleaning you are enquiring about and any notes you share about the job.
Job and payment records: where you become a customer, basic records of the work carried out and payments made, kept for accounting and tax purposes.

We do not ask for or knowingly collect any special category data (such as health information), and this website is not intended for children.

How we use your information and our lawful basis

To respond to your enquiry and give you a quote - on the basis of taking steps at your request before entering a contract.
To carry out the cleaning work and arrange visits - on the basis of performing our contract with you.
To keep accounting and tax records - to meet our legal obligations.
To contact existing customers about a regular round or a follow-up clean - on the basis of our legitimate interest in running the business, and you can opt out at any time.

Who we share it with

We do not sell your personal information to anyone. We only share it where necessary with trusted service providers who help us run the business, such as our accountant, and only to the extent they need it. Any such providers are required to keep your information secure and use it only for the purpose we give it to them. We may disclose information where we are required to by law.

How long we keep it

We keep enquiry details only as long as needed to deal with your enquiry. Where you become a customer, we keep job and payment records for as long as required by Irish tax and accounting law (generally six years), after which they are securely deleted.

Your rights

Under data protection law you have the right to:

ask for a copy of the personal data we hold about you;
have inaccurate data corrected;
ask us to erase your data where there is no good reason for us to keep it;
object to or ask us to restrict how we use your data;
ask for your data to be transferred to another provider;
withdraw consent at any time where we relied on it.

To exercise any of these rights, contact us using the details above. You also have the right to lodge a complaint with the Irish supervisory authority, the Data Protection Commission, at dataprotection.ie.

Cookies

This website uses very few cookies. For details of what is set and how to control them, see our Cookie Policy.

Security

We take reasonable steps to keep your information safe and to prevent it being lost, misused or accessed without authorisation.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.